Benefits Information for Faculty and Staff

Please Note:

Benefits staff are in the office between 8:30am and 4:30pm Monday to Friday for telephone and email inquiries. Hours for walk – in counter service will be between 11:00 am and 4:00pm.

Tour CARESNET. CARESNET is an on-line service from Pacific Blue Cross that offers members convenient and secure access to their benefits and claim information 24 hours a day.

http://www.pac.bluecross.ca/corp/members/default.aspx

Electronic PBC Claims Filing effective January 1, 2011

Claim submission for vision care, chiropractic, physiotherapy, and massage therapy expenses can now be done electronically through PBC CARESnet effective January 1, 2011.

This will require enrolment for Direct Deposit reimbursement and electronic claim statements.

Pacific Blue Cross may request additional information or supporting documentation before processing your eClaim. Additionally, some eClaimes may be randomly selected for receipt verification.

Further information is available through https://caresnet.pac.bluecross.ca/CARESnet/

Pacific Blue Cross will continue to require paper submissions for certain Extended Health Benefit claims such as prescriptions.

Notices for Premium Adjustments

To help save our planet, notices regarding premium adjustments will now be communicated through My page rather than by individual memo. These notices will be posted under the Employee Services Leaves and Benefits tab.

Additional Travel Insurance

The University’s group extended health care plans, which have a lifetime maximum of $1,000,000 per member or dependent, provide coverage only for emergency medical expenses when traveling outside of BC. 

For added protection, Pacific Blue Cross is offering a new Group Voluntary Travel plan, which you can purchase to pay for additional services not included under the extended plans.  Features of this group travel plan include:

• First payer of emergency expenses – protects your extended plan’s lifetime limit
• Trip cancellation or interruption
• Accidental death
• Air flight accident
• Emergency return
• Baggage loss, delay or damage
• Discounted rate for members of UVic’s group extended plans
• Coverage available for single or multiple trips throughout the year

For further information, or to obtain a quote, visit http://www.pac.bluecross.ca, and click on “Travel Insurance” on the top bar.  Once you select the coverage that meets your needs, and enter your UVic extended health group number, the discount will automatically be applied.  If you wish to speak with a representative, please contact PBC directly at 1-800-873-2583.

2010 Extended and Dental Claims

Reminder to submit your 2010 extended health or dental claims to Pacific Blue Cross.

Benefit Office Contacts for Faculty and Staff Queries

Valerie McCubbin, Benefits Clerk, 250-472-4581, vmccubbi@uvic.ca

Fran McMurray, Benefits Clerk, 250-721-6522, franm@uvic.ca

Suzanne Helston, Manager, Benefits, 250-721-8089, shelston@uvic.ca (Currently on leave)

The Benefits Office is located in room B125, Sedgewick Building, Vandekerkhove Wing