Basic Principles for a Positive and Engaged Workplace

In a positive and engaged workplace

• Every member of the workplace in every interaction treats each individual, whatever his or her job, with respect.

In addition, positive and engaged staff members

• Are inclusive - everyone has a sense of belonging
• Support each others’ success
• Acknowledge and accommodate differences in needs, knowledge and ways of doing things
• Recognize each other’s contributions
• Treat others with respect
• Let others know what they need from them, courteously and with consideration for their time
• Listen to others actively – are curious about what others are really saying
• Take personal responsibility for discussing behavior that makes them uncomfortable
• Address issues directly with the person involved
• Believe in each other’s positive intent
• Forgive each other and themselves - when problems occur
• Take action to make things better, forgive, and let go
• Respect each other’s confidences

The basic principles below are helpful strategies that can help staff at all levels work more effectively with others. At first glance these principles may seem obvious and common sense, however, on reflection most of us agree they are not always common practice.

Basic Principles

• Focus on the situation, issue, or behaviour , not on the person
• Maintain the self-confidence and self-esteem of others
• Maintain good working relationships
• Take initiative to make things better
• Lead by example
• Think beyond the moment

© Achieve Global – used with permission