FAQ

On this page

• Welcome message
• Accessing e-Procurement
• Issues accessing secure pages or signing in
• Scams!
• Postal codes
• Surplus asset disposal

Welcome message

UVic's e-Procurement portal is under constant change to reflect technological advancement, service enhancements, and introduction of new products and services. Users of the current e-Procurement Portal on the main University of Victoria Web Directory (Administration and Services) will observe many changes to our updated and enhanced portal. Please note that the UVic Portal is not a replacement for this Website.

UVic's e-Procurement portal provides access to an electronic commerce infrastructure for the acquisition of products and services from e-Merchants or Suppliers who are willing, able and prepared to process our purchase requirements electronically through the Internet. Merchants and Suppliers eligible to participate in e-Procurement with the University of Victoria are required to comply with UVic's mandatory systems, security and reporting requirements.

Our new WebReq and e-Merchant links will replace most of the manual generation, distribution, and processing of Purchase Requisitions (PR's) and transactions where Corporate Supply Agreements (CSA's) and Blanket Contracts (BC's) have been established by Purchasing Services with specific Merchants and/or Suppliers.

Accessing e-Procurement

To access a UVic approved e-Merchant you may be required to obtain login credentials from each respective e-Merchant. To do so, please complete an Application for e-Procurement through Purchasing Services "Online Ordering" form. Please complete this form and fax (8327) or e-mail (purchase@uvic.ca ) the form to Purchasing Services. We check for budget signing authority, the stated FAST account code for each "Requisitioner" (Account Holder/Delegate), signatures, etc., and then process your application with each respective e-Merchant indicated on your application form. To access UVic e-Merchants or the e-Procurement portal, you MUST enter through the UVic e-Procurement portal by using your NetLink user ID and password.

Issues accessing secure pages or signing in

If you are experiencing issues accessing secure pages on the Purchasing Services website, or signing in to UVic, please read the following:

1. An issue can be caused by IE's Trusted sites policy (Internet Options > Security tab > Trusted sites). The issue has been that a trusted site doesn't share its cookies with a non-trusted site. The solution is to:
   1. Remove www.uvic.ca* from the Trusted sites list and/or
   2. Add the purchasing site to the trusted sites list
2. You can also try a different web browser such as Mozilla Firefox or Google Chrome. Firefox is installed as part of the UVic standard software image for computers purchased from the TSC (www.uvic.ca/tsc).

SCAMS!

Companies frequently solicit unsuspecting web users. They may be legitimate but they often send subscription invoices where no one has requested the publication and soliciting ads where we haven't placed them. If you get a suspicious call, take their phone number and tell them you require a purchase order. This will either scare them off or give us time to check the legitimacy of the transaction. Don't be pressured into OK'ing a purchase over the phone just because they say it's a one time deal, special or that your subscription will lapse. If they are legitimate they'll understand that you have procedures to follow.

Postal codes

Postal Codes may be obtained from the Links page.

Surplus asset disposal

Our e-Asset page provides details and updated listings of all surplus asset items. These items are available for re-assignment within Departments/Faculties or by way of public sale when deemed salable, and of no further use to UVic.