Audio Visual services

As stipulated in policy on audio visual and maintenance services (AD2510) UVic Audio Visual Services is the first point of contact for review and provisioning of audio visual production and rigging equipment and services. UVic AV must review and approve all event audio visual production and rigging equipment and services taking place at all on and off campus events.

For purchase of standard audiovisual technologies, please access the Technology Solutions Centre (TSC).

For all other requests, including audio visual production and rigging equipment rental and services, contact UVic AV at uvicav@uvic.ca for assistance in drafting requirements and approval to work with our contracted supplier.

UVic has established a contractual arrangement with AVW TELAV for all audiovisual production and rigging rental and service requirements. Following are details of these arrangements. Should requirements exist that are not identified below, please contact UVic AV at uvicav@uvic.ca.

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General instructions and information

Individuals requiring audio visual and rigging equipment and services must contact UVic Audio Visual Services. Depending on the location of the event and the scope of services required, UVic AV Services will provide audio visual and rigging equipment and services or assist in specifying/identifying specific requirements to utilize AVW-TELAV. UVic AV Services will advise when an external service provider should be contracted.

Purchasing Services and UVic Audio Visual Services are available to assist in making arrangements for your audio visual equipment and rigging event requirements. The following related links provide guidance on arranging and requesting these services:

Event audio visual equipment rental and/or related event services taking place on properties NOT owned by the University of Victoria

Arrangements for and management of these events are the responsibility of various departmental University representatives, however, Purchasing Services and UVic Audio Visual Services are available to assist in making any arrangements required.

Selected supplier(s) are responsible for ensuring departmental University representatives have appropriate reviews, approvals, and commitment authority prior to making any firm commitments for audio visual and/or rigging.

Approval to work with selected supplier(s) must be obtained from University Systems for every event.
Once approval is granted, departmental University representatives work directly with the selected supplier(s) and venue representatives to establish event requirements and pricing quotations.

Requests that exceed the University delegated spending authority (currently $2,500) requires Purchasing Services approval in advance, and must be covered by a formal Purchase Order prior to commencement of the rental or hosting of the event.

Technical advice and guidance is to be provided by selected supplier(s) with respect to technical aspects of the event and the venue. Venue layouts and audio visual diagrams may be requested for confirmation of details.

Technical approval of quotations prior to commitment is required by both University Systems and Purchasing Services as per existing policies noted in the links above.

Locations could be at any conference capable venue in the Victoria Capital Region on properties NOT owned by the University of Victoria, or at any off-campus location anywhere in Canada where AVW-TELAV can provided the required equipment and servicing.

  First Choice Alternate
Courier Maximum Couriers Loomis
Service Offered Same Day Overnight Overnight
Regular Delivery 2 Hours by 11AM Overnight
Latest Telephone for Reg. Delivery 5:00PM
Fastest Rush Delivery Time 1 Hour from call
No Charge Insurance None $250 if value declared on waybill
Other Value Added Services Rates valid for shipments to 25 lbs  
Comments No Saturday / Sunday Service No Refrigeration
Dispatch Tel. No. 721-3278 953-1200
Tracing Tel. No. 721-3278 953-1212
Representative Al Hasham Jay Scholes
Rep's Tel. No. 361-4646 953-1217

Event audio visual equipment rental and/or related event services taking place on properties owned by the University of Victoria, OR, Audio visual event supplemental equipment rental and services

In a majority of instances, management of these events could be the responsibility of the University Audio Visual Services department, or, with various departmental University representatives working directly with the selected supplier(s).

Additionally, selected supplier(s) could be engaged for supplemental audio visual equipment rentals where the University does not have sufficient quantity or does not have availability for a specific event.
Selected supplier(s) is/are responsible for ensuring departmental University representatives have appropriate approvals and commitment authority prior to any requirements or pricing quotations being discussed.

Approval to work with selected supplier(s) must be obtained in advance from UVic Audio Visual Services for all events.

Once approval is gained, departmental University representatives work directly with the selected supplier(s) and venue representatives to establish event requirements and pricing quotations.
Technical advice and guidance is to be provided by the selected supplier(s) with respect to technical aspects of the event and the venue. Venue layouts and audio visual diagrams may be requested for confirmation of details.

Technical approval of quotations prior to commitment is required by University Systems and, Purchasing Services, as noted in the above referenced University policies.

  First Choice Alternate
Courier Purolator DHL Worldwide Express
Contract Number 7000003  
Service Offered Overnight within BC Overnight
Regular Delivery by 12:00 PM Overnight
No charge insurance $100 if value declared on waybill $1000 if value declared on waybill
Comments Max insurance value: $2500  
Dispatch Tel. No. 800-387-3027 800-225-5345
Tracing Tel. No. 800-972-8453 800-225-5345
(Customer Service)
Representative Robert Hatch Mark Saladt
Rep's Tel. No. 475-2282 604-278-7131

United States

Products being sent out of the country for repairs should be directed through King Bros. for proper customs clearance documentation.

  First Choice Alternate
Courier TNT Express Worldwide DHL Worldwide Express
Service Offered Overnight Overnight
Regular Delivery by 12:00 PM Overnight
No charge insurance none $1000 if value declared on waybill
Comments Same day might be available  
Dispatch Tel. No. 800-558-5555 800-225-5345
Tracing Tel. No. 800-558-5555 800-225-5345
(Customer Service)
Representative Barry Johnston Mark Saladt
Rep's Tel. No. 270-2333 604-278-7131

International

  First Choice (Domestic) First Choice (US and Int'l)
Courier TNT Express Worldwide DHL Worldwide Express
No charge insurance none $1000 if value declared on waybill
Comments Same day might be available  
Dispatch Tel. No. 800-558-5555 800-225-5345
Tracing Tel. No. 800-558-5555 800-225-5345
(Customer Service)
Representative Barry Johnston Mark Saladt
Rep's Tel. No. 270-2333 604-278-7131
  First Choice Alternate
Courier Purolator Courier Federal Express
Contract Number 7000003  
Serviced offered Domestic Domestic, US, and International
Dispatch Tel. No. 800-387-3027 800-463-3339
Tracing Tel. No. 800-972-8453 800-463-3339
Representative Robert Hatch Mark Dayton
Rep's Tel. No. 475-2282 655-4974

Process Flowchart

Below is a graphical representation of the audio-visual equipment and/or related event services workflow described above for illustrative purposes only (click to enlarge):

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