Making an Insurance Claim

All losses and/or incidents/accidents should be immediately reported to Campus Security (CSEC) who work with Risk Management on these issues. Once Campus Security has been alerted please report all potential claims to the Risk and Insurance Analyst. In order to provide optimum service, all claims should be reported as soon as they are discovered so that facts can be determined as quickly and as accurately as possible. All UVic insurance policies require that losses be reported immediately upon discovery.

GUIDELINES FOR REPORTING A CLAIM

• Automobile Accidents
• Damage to Property
• Liability Claims (Personal/bodily injury to students or visitors)

Automobile Incidents (University owned or leased vehicles)

• Contact Campus Security at (250) 721-7599 if injuries or property damage is involved.
• Obtain names, addresses and insurance information of the other driver/drivers and owner/owners of the car/cars involved in the accident.
• Obtain names and contact information of any witnesses.
• Get names and addresses of the injured people, and note kind of injuries.
• Notify the Risk Management and Insurance Department.

Damage to Property

Staff are encouraged to photograph and document all serial numbers/ models of all valuable equipment (for example, LCD projectors, laptops, etc.). This service is available centrally, please contact the Risk & Insurance Analyst.

In cases of a break and enter do not allow anybody to enter the scene to avoid contamination.

• Immediately contact Campus Security at (250) 721-7599 so that an accident report can be filed.
• In case of break-in or theft Campus Security will notify the Police if necessary.
• Items to include in the Campus Security report for the Risk Management and Insurance Department are:

1. Date and time of the incident
2. Describe the area and location where this incident occurred.
3. Who discovered the theft/damage/etc?
4. Did anyone witness anything or anyone strange in the area prior to the theft/damage/etc. occurring?
5. What valuables and special equipment were in the office?
6. Describe any signs of forced entry.
7. Describe any damage to the building.
8. Was there any broken glass?
9. Did the glass fall inside or outside?
10. Was the business locked when this incident occurred?
11. Describe any alarms that are located on the property.
    

List of the stolen/damaged/etc. items

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Liability Claims (Personal/bodily injury to students or visitors)

• Immediately notify Campus Security at (250) 721-7599. If an injury appears to be life threatening call 911 immediately.
• If a student is injured, the Faculty or the Dean where the student is registered must be notified.

Last Updated: March 31, 2010

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