Academic Services
The Division of Learning and Teaching Support and Innovation
The Division of Learning and Teaching Support and Innovation's mission at the University of Victoria is to inspire, support and promote excellence in learning and teaching university-wide to enhance academic success. Activities include teaching support for instructors and faculty at all career levels including integration of educational technologies; development of innovative instructional methods; professional development for TAs and graduate students; academic supports for graduate and undergraduate students, academic unit program curriculum design/redesign, including learning outcomes development; and support for fair, effective, transparent teaching assessment and teaching enhancement; the administration of the Jamie Cassels Undergraduate Research Awards (JCURA) and provision of grants and scholarships to support teaching excellence. <https://www.uvic.ca/learningandteaching>
The CAC, formerly the Writing Centre, supports undergraduate and graduate students in developing their academic communication skills. These skills include writing and reading in an academic environment as well as understanding the expectations of academic work and presenting that work verbally or in writing. We provide free programming through one-on-one appointments, workshops, learning plans and drop-in zones. Whether you are just getting started or nearly done your assignment, paper, or award application, our staff can provide valuable guidance. We can also provide individual learning consultations to help you maximize your use of CAC supports and services. Please see our website for more information: <www.uvic.ca/learningandteaching/home/home/centre>.
Whether you are a Math whiz or a student struggling with a required math course for your major, the Mathematics and Statistics Assistance Centres (MSAC) are available to enhance and support your learning in the mathematical sciences. At the Centres you will find free, high quality, one-on-one drop-in support for all UVic first and second year Mathematics and Statistics courses. Each Centre hosts a team of skilled graduate and undergraduate student tutors ready to help you on a first-come-first-served basis. The Centres (jointly run in partnership with the Department of Mathematics and Statistics) currently have three locations on campus: the McPherson Library Learning Commons, Room 129, the David Turpin Building, DTB A202, and the Residence Resource Hub, Hodges 104. Schedules for each term, along with additional information about the Centres may be found at <www.uvic.ca/science/math-statistics/current-students/undergraduate/msac>.
The UVic Libraries website at <uvic.ca/library> provides access to print and online resources, including electronic journals, indexes and databases. UVic Libraries’ website also offers a wide range of online user services, such as renewal and recall of items, reference help and interlibrary loans. The website is available at over 200 workstations in the libraries and can be accessed from home and the office 24 hours a day.
Mearns Centre for Learning–McPherson Library: Contains all of the library collections (except Law and Curriculum resources), as well as reserve materials, cartographic materials, music and media materials, microforms, Special Collections and the University Archives.
Diana M. Priestly Law Library (Fraser Building): Contains over 170,000 books, journals and federal and provincial parliamentary and legislative materials, and over 250,000 microform items of primary and secondary historical legal materials, as well as access to online database services.
Curriculum Library (MacLaurin Building): Primarily serves the learning, teaching and research needs of Education students. Resources include print materials, media materials, and specialized collections.
If you have forgotten your NetLink passphrase, you can reset it at <uvic.ca/accounts>.
The Computer Help Desk is your single point of contact for assistance with services offered by University Systems. There are Computer Help Desks located in the Clearihue, Business & Economics, and Human & Social Development buildings equipped with Windows and Mac workstations for student use, pay-for-printing facilities, scanners, photocopiers, and a vast software library to support your coursework. There are also Computer Help Desk locations in the McPherson Library, the Technology Solutions Centre in Clearihue C143, and in Clearihue A037. The Help Desk can help you to solve technology problems including issues with UVic services such as your NetLink ID or UVic wireless, software assistance with products such as Microsoft Office, and computer hardware repair such as data recovery or in-warranty repair of Apple products by our Apple-certified technicians. See <uvic.ca/systems> for our Service Catalogue and more information.