CH 563

Visitor Experiences

Units: 1.5

Explores the evolving concept and implications of an holistic approach to visitor engagement in museums and other cultural heritage institutions, and focuses on museums' relationships with their publics, their capacity to serve as social spaces, strategies for audience research, the characteristics of visitors, communications, exhibitions, formal and informal learning activities, and evaluation strategies.


  • Credit will be granted for only one of CH 563, AHVS 488Y.
  • A combined undergraduate and graduate course.

Graduate course in the Cultural Heritage Management program offered by the Faculty of Graduate Studies.

Summer 2019 Fall 2019 Spring 2020

Summer timetable available: February 15. Fall and Spring timetables available: May 15.

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