COM 341

Operations Management

Units: 1.5

Hours: 3-0-0

Introduction to both the broad strategic and tactical decisions of operations management. Topics covered include project planning/management, process choice, process flow analysis, location and layout of facilities, capacity and resource planning, job design, inventory control, scheduling, supply chain management, quality management and quality control. The link between operations management and other functional areas of business are evaluated.


  • Admission to BCom program core.

Undergraduate course in Commerce offered by the Peter B. Gustavson School of Business.

Summer 2019 Fall 2019 Spring 2020

Summer timetable available: February 15. Fall and Spring timetables available: May 15.

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